Dissatisfaction of the residents of the capital of Afghanistan with the services of Kabul Municipality
Dissatisfaction of Kabul residents with municipal services can be caused by various problems, including inadequate infrastructure, poor management, and lack of resources. To improve the situation and increase citizens’ satisfaction, the following solutions can be considered:
- Infrastructure improvement
- Development and maintenance of roads and streets: improving the quality of roads and streets and performing periodical repairs to reduce traffic and increase safety.
- Development of water and sewage networks: improving access to clean drinking water and developing sewage systems to prevent environmental pollution and increase public health.
- Improving the public transportation system
- Expansion of public transportation: increasing the number of buses and minibuses and improving their services to reduce traffic and facilitate the movement of citizens.
- Special routes for public vehicles: Creating special routes for buses and taxis to reduce travel time and increase the efficiency of the public transportation system.
- Waste management and urban cleaning
- Improving the waste collection system: increasing the number of waste containers and improving waste collection and disposal programs.
- Education and culture building: implementation of educational campaigns to encourage citizens to observe proper cleaning and waste management.-
- Development of green and recreational spaces
- Creation and maintenance of parks and green spaces: increasing the number of parks and green spaces in different areas of the city to improve air quality and increase recreational opportunities.
- Equipping public spaces: improving sports and recreational facilities in public spaces to improve the health and well-being of citizens.
- Transparency and accountability
- Creating transparency platforms: Setting up online platforms to provide information to citizens about municipal projects and budgets.
- Responsive systems: creating effective systems to register and follow up on citizens’ complaints and suggestions.
- Using technology
- Electronic Municipality: development of electronic systems to provide municipal services online, such as paying tolls and registering requests.
- Smart Surveillance: Using smart surveillance technologies for better traffic management, urban cleaning and maintaining public safety.
- Participation of citizens
- Encouraging people’s participation: creating local programs and meetings to hear citizens’ opinions and suggestions, etc.
